On a service call to Saint Elmo NE in Canton, OH, Samuel Willhite found a Crosley refrigerator that had been leaking water into both compartments, with a frozen drain tube at the root of the problem. After clearing the blockage and verifying all related components, the refrigerator was back to normal operation with no parts … Read more
Samuel was called back to a service address on Northfield Ave SE in Canton, OH for a GE refrigerator that had already received major component replacement but continued freezing the back wall and making noise. After consulting GE Tech Line and confirming the fault persisted through every defrost cycle with all serviceable components replaced, the … Read more
On a service call to Akron, Samuel Willhite investigated a Bosch refrigerator (model B36FD31ENS/01) reported to be producing slow or no ice. A thorough diagnostic visit confirmed the ice maker was operating normally after a prior repair, with no fault found and no parts needed. The Problem Either making slow ice or no ice. Customer … Read more
Samuel was called to North Canton, OH on a service call to Orchard Hill Drive for a Samsung refrigerator that had stopped cooling and was showing an interior light that wouldn’t shut off when the doors were closed. Over two visits, Samuel traced the issue to a seized freezer evaporator fan and a plugged defrost … Read more
On a service call to Canton, OH, Samuel Willhite diagnosed a Maytag refrigerator that had stopped producing ice. A thorough inspection traced the failure to a delaminated ice maker mold liner, and the repair was completed the same visit. The Problem Not making ice. Fridge and freezer temps are good. The Repair Maytag MFI2269FRZ04, S# … Read more
On a July 2026 service call to Cuyahoga Falls, Samuel Willhite worked through a persistent no-ice complaint on a Bosch refrigerator (model B36FD31ENS/01) that had already received an ice maker module replacement two weeks prior. After running full technical-mode diagnostics and isolating a seized tray drive motor as the root cause, the ice maker assembly … Read more
Samuel was dispatched to Canford Ave NW in Massillon for a second-opinion service call on a GE refrigerator that had been flagged for compressor replacement following a prior diagnosis. After running SmartHQ Service diagnostics on-site, the unit was found to be operating at spec, and the compressor replacement was not warranted. The Problem ** GE … Read more
Samuel made a service call to Camp Blvd in Hanoverton, OH on a refrigerator that had stopped cooling entirely. After running LG’s diagnostic protocol and performing resistance testing at the compressor terminals, he confirmed an open compressor winding, a classic sign of internal compressor failure. Because this LG refrigerator falls under LG’s 10-year compressor warranty, … Read more
On a service call to Spruce Haven Street Northwest in Uniontown, OH, Samuel found an LG refrigerator that had lost cooling in both the freezer and fresh food sections. A diagnosis confirmed compressor failure, and the customer decided to replace the unit rather than pursue further repair. The Problem Freezer stopped working two days ago, … Read more
Samuel was back on Lutz Ave NW in Massillon for a callback on a Bosch refrigerator that had resumed ice production after a July 3rd service call, then stopped again. Thorough diagnostics confirmed every supporting system was functional, pointing the fault squarely to the ejector drive inside the icemaker assembly, which was then replaced to … Read more