A Samsung dual washer on Radford Street in North Canton wasn’t spinning or draining water. When we arrived, the main front-load unit was completely full of standing water. The drain pump was running, but no water was moving out of the machine. The Problem The customer reported their Samsung dual washer wasn’t spinning or draining … Read more
On a recent service call in Canton, Ohio, our technicians diagnosed a GE top-load washer (model GTW685BSL1WS) that was throwing a wall of intermittent symptoms: it would not enter spin, it would not complete a cycle, it intermittently failed to drain, and at one point left water on the floor. The display flashed an H3 … Read more
A tenant in Smithville reported their Speed Queen washer was only using hot water. When we arrived at the W Main St property, we discovered the hot and cold hoses had been switched at the wall valve — a simple but frustrating installation error. The Problem The tenant complaint was that the washer was only … Read more
A Canton homeowner called about their Whirlpool washer that wasn’t working right. The customer complaint was agitator not spinning correctly, though it fills, spins, and drains normally. Our diagnosis revealed a worn splutch assembly causing the drive system to fail in agitate mode. The Problem The customer reported their agitator not spinning correctly. The washer … Read more
A Whirlpool washer on S Main St in Akron was filling up and attempting to click into wash cycle, then draining without washing even though the agitator did move. We found an F9 E1 error code stored in the system but the unit successfully passed auto diagnostic test and calibration with no current faults. The … Read more
We received a service call in Canton for a Speed Queen washer that wasn’t spinning fully, leaving water in the drum and clothes coming out damp. Upon inspection of this AWN412SP111TW01 model, we discovered the basket hub was broken beyond repair. The Problem The customer reported their Speed Queen washer was not spinning fully, leaving … Read more
A Speed Queen washer on Carr Road in Apple Creek wasn’t spinning out properly and wasn’t washing correctly, with no error codes displayed. Our diagnosis revealed a non-functional water valve that needed replacement to restore proper operation. The Problem The customer reported their Speed Queen washer wasn’t spinning out properly and wasn’t washing correctly. Despite … Read more
A customer in Paris, OH called about their Whirlpool front load washer that was filling with water then shutting everything off after the door locks. After diagnosing the WFW9200SQ00, we found multiple critical failures that made replacement the most practical choice. The Problem The front load washer fills with water then shuts everything off after … Read more
A Canton homeowner called us when their Hotpoint washer stopped spinning completely. The machine would fill and agitate but wouldn’t complete the spin cycle, leaving clothes soaking wet. Our diagnosis revealed a failed drain pump that was humming but not actually pumping water. The Problem The customer reported their washer was not spinning. The machine … Read more
A Speed Queen washer on W Main St in Smithville wasn’t filling with water. The customer suspected a faulty inlet valve, and that’s exactly what we found — the cold water valve had failed completely. The Problem The customer reported their Speed Queen washer not filling and suspected a faulty inlet valve. The machine would … Read more