People ask me, fairly often, why I’m doing this again — why launch a second appliance repair company in the same area I was already known in. The short answer is that I missed it. The longer answer is the one this post is about.
The full timeline lives on the history page — three chapters, seven years, 5,000+ repairs across Stark County and the counties around it. This post is about the why behind chapter three.
The first run
I started Sam’s Appliance Repair in 2018. Independent. Truck, tools, a phone, and the assumption that if I did the work well, the work would come. It did. By the time I sold the company in 2022, we’d done close to 5,000 repairs and the review count was past 500. There’s no part of that I’d want to take back.
The sale wasn’t because the business wasn’t working. It was working. The sale was because the next chapter — running a service department at scale — looked like a way to grow a team, learn at a larger operation, and see what a multi-tech department could do with the same diagnostic standards I’d been running solo. So that’s what I did from 2022 through late 2025.
The decision in 2025
In 2025 the right thing for me was to come back to independent service. As of November 30, 2025, I’m no longer affiliated with Sam’s Appliance Repair, and I started Louisville Appliance Repair within days — same person, new company.
The practical contact change matters for anyone trying to reach me: the number (330) 313-1303 and the domain samsappliance.repair don’t reach me anymore. To reach me, the number is (330) 693-9163 and the site is louisvilleappliance.repair.
What’s different this time
Two things are different at Louisville Appliance Repair compared to the original Sam’s Appliance Repair.
First, factory authorizations from day one. Bosch, Thermador, GE, and Speed Queen — four concurrent authorizations — plus the M-CAP master certification, EPA 608, R-600a hydrocarbon refrigerant handling, and Lokring sealed-system. Each of those took deliberate time to earn. When I launched the first company in 2018, none of them were on the truck yet. They all are now.
Second, the design constraint that the company has to work without me at the center of every interaction. I’m still the technician at every job today, but the business is being built so that someone calling for service isn’t relying on me being personally available to keep it running. That’s a structural change from the original, and it matters more the longer the business runs.
What hasn’t changed
Same person. Same area. Same repair-first instinct — the best appliance is the one already in your home, and a single-component failure on a 12-year-old fridge is almost always worth fixing rather than replacing.
If your appliance is acting up — or if you’re a former customer who’s been looking for me — call (330) 693-9163 or schedule online. Same-day or next-day appointments whenever possible. Or read the full company history if you want the long-form timeline.
Bosch, Thermador, GE & Speed Queen factory authorized.
— Sam