A Canton homeowner called about their Amana dryer making loud scraping and thumping noises during cycles. We found multiple worn drive components and a small rock lodged in the front drum glides — common issues that develop over time in this model series.
The Problem
The dryer produced distinct scraping and thumping sounds only when the drum was turning. The noise was loud enough to be heard throughout the house, making laundry cycles disruptive. The homeowner reported the sounds had gradually worsened over several weeks.
Diagnosis
Opening the cabinet revealed a frayed drive belt with visible wear patterns. The idler pulley and drum support rollers felt rough when rotated by hand, indicating bearing wear. Most surprisingly, we found a small rock had worked its way into the front drum glides — likely from a pocket that survived the wash cycle. These combined issues created the complex noise pattern the customer experienced.
The Repair
- Parts replaced: 4392065 — drive belt, idler pulley assembly, and drum roller kit
- Work performed: Removed cabinet, extracted foreign object from glides, installed new drive components
- Result: Test cycle ran smoothly with normal quiet operation and proper drum tumble
Is It Worth Repairing?
This Amana NED4655EW1 is a solid mid-range electric dryer that typically runs 12-15 years with proper maintenance. Drive component replacement is a common repair around the 7-10 year mark, and these units respond well to parts replacement. The cabinet design makes component access straightforward, keeping labor costs reasonable.
Maintenance Tips for Amana Dryers
- Check pockets thoroughly before washing — foreign objects that survive the wash cycle often damage dryer components
- Clean the lint filter after every load, and vacuum the filter housing monthly to prevent buildup around the blower wheel
- Inspect the exterior vent hood quarterly and clear any lint accumulation — Amana’s airflow design is sensitive to back-pressure from blocked vents
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, Alliance, and North Canton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.