Kenmore Oven/stove Repair – Carrollton, OH (36275324101)

A Kenmore oven in Carrollton wouldn’t preheat despite the igniter lighting up. The homeowner could see the igniter glowing, but the oven never reached temperature. Our diagnosis revealed a failing igniter that wasn’t drawing enough current to open the gas valve.

The Problem

The customer reported that it seems like the oven lights but it won’t preheat. The igniter would glow, giving the appearance that everything was working normally, but the oven remained cold and never reached the set temperature.

Diagnosis

We tested the igniter’s amperage draw and found it was only pulling 2.5 amps instead of the required 3.3 amps. While the igniter appeared to be working because it glowed orange, it wasn’t drawing sufficient current to signal the gas valve to open. This is a classic failure mode for oven igniters as they age and weaken.

The Repair

• Parts replaced: WB13K21 — igniter oven
• Work performed: Replaced the failed igniter with new OEM part
• Result: Oven preheated in 8.5 minutes and is operating correctly

Is It Worth Repairing?

Kenmore ovens are typically well-built appliances that can provide decades of reliable service when properly maintained. An igniter replacement is a common repair that’s usually cost-effective compared to replacing the entire unit. This particular repair should give the oven many more years of reliable operation.

Maintenance Tips for Kenmore Ovens

• Keep the oven interior clean to prevent grease buildup that can affect igniter performance
• Avoid using the oven door as a shelf — repeated stress can misalign components
• If you notice longer preheat times, have the igniter tested before it fails completely

Appliance Repair in Carrollton, OH

Carrollton is in Carroll County — an area we cover regularly from our base in Louisville, OH. We also serve Salem, Minerva, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your oven or stove needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Carroll County and surrounding areas.