KitchenAid Refrigerator; Dishwasher Repair – CANTON, OH (KSSO42QTX02 and KUDD01DPPA1)

A Canton homeowner contacted us about two major appliance issues: their KitchenAid ice maker had stopped making ice, and their double drawer dishwasher’s bottom drawer just beeped and wouldn’t start a cycle. Both problems required component replacements to restore full functionality.

The Problem

The refrigerator had multiple issues: the ice maker stopped making ice, the water dispenser worked on and off, and the electronic dispenser pad became non-responsive. The customer had already replaced the dispenser control board, but the new one didn’t work either. The dishwasher’s bottom drawer would only beep and wouldn’t start any cycle.

Diagnosis

We found the relay board on the fridge had failed, which explained the dispenser issues despite the customer’s previous control board replacement. The dishwasher’s lower motor assembly had failed, preventing the bottom drawer from operating normally.

The Repair

• Parts replaced: WP8194092 rotor, WPW10546285 motor, WP2318054 electronic control, and damper assembly on the ice dispenser
• Work performed: Replaced the lower motor assembly in the dishwasher and the relay board on the fridge
• Result: Both appliances restored to full working condition

Is It Worth Repairing?

KitchenAid makes quality appliances that typically justify repair, especially when dealing with specific component failures like relay boards and motor assemblies. These models can provide many more years of reliable service once the failed parts are properly replaced.

Maintenance Tips for KitchenAid Refrigerators and Dishwashers

• Replace water filters every 6 months to prevent ice maker and water dispenser issues
• Clean dishwasher filters monthly and run cleaning cycles with KitchenAid-approved cleaners
• Keep refrigerator coils clean and check door seals regularly for proper operation

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.