On a service call to Malvern, OH, Samuel Willhite diagnosed a KitchenAid under-counter ice machine that was cooling normally but producing no ice. The recirculation pump impeller had stripped, leaving water sitting in the reservoir instead of circulating over the evaporator plate. Replacing the pump restored normal operation. The Problem Under-counter ice maker not making … Read more
Short answer: most KitchenAid major appliances come with one year of parts-and-labor coverage from the date of delivery — and KitchenAid layers real extra coverage on top for its premium lines: two full years on commercial-style ranges, built-in refrigerators and built-in ice makers, and five years on the sealed refrigeration system of its refrigerators and … Read more
On a service call to Carmont Ave NW in Massillon, OH, Samuel Willhite worked on a KitchenAid stand mixer that had stopped running after an attempted reassembly following a regrease job. The mixer was brought back into proper working order after being taken in for bench-level disassembly and alignment correction. The Problem KitchenAid stand mixer … Read more
Samuel made a service call to a home on Mayfair Rd in Uniontown, OH for a KitchenAid refrigerator that had stopped making ice. At the time of the appointment, the ice maker was operating normally and freezer temperatures checked out, so the job wrapped up with a 30-day guarantee on the service call. The Problem … Read more
On a service call to Church St in Louisville, OH, Samuel found a KitchenAid refrigerator that had been freezing fresh food compartment items. The root cause turned out to be a fan motor installed in the wrong orientation, and correcting it resolved the airflow problem. The Problem Freezing in fresh The Repair I replaced the … Read more
On a service call to Massillon, OH, Samuel Willhite diagnosed a KitchenAid side-by-side French door refrigerator that had stopped cooling entirely in both compartments. After a thorough cooling test, the diagnosis was a sealed system failure, leaving the unit not economically repairable. The Problem Refrigerator not cooling — neither fridge nor freezer compartment. Lights work … Read more
On a service call to North Canton, OH, Samuel found a KitchenAid refrigerator (model KRFF300ESS01) that wasn’t cooling in the fresh food compartment while the freezer continued to run. The diagnosis turned up a failing evaporator fan motor, an out-of-spec defrost thermostat, and a loose icemaker mold. After reviewing the findings, the customer decided to … Read more
A KitchenAid refrigerator on Church St in Louisville, OH was making worsening noises, with the customer suspecting a fan issue. Samuel visited the home and found the evaporator fan motor vibrating, and replaced it to resolve the problem. The unit was still cooling throughout, and with good airflow and a normal frost pattern confirmed after … Read more
Louisville Appliance Repair recently completed a service call in Akron, OH, where a homeowner on N Glenridge Rd was experiencing leaking from the door of their KitchenAid dishwasher, model KUDM24SEBL1, toward the end of the wash cycle. Samuel visited the home to diagnose the issue and determined that the vent was not closing properly during … Read more
A KitchenAid dishwasher at a home on Pheasant Run in Wadsworth, OH was showing signs of a leak, with water discovered under the tile floor in front of the unit. Samuel visited the home and found that the diverted in the sump was leaking, requiring replacement of the sump assembly, which includes the wash pump … Read more