A Samsung refrigerator on Glamorgan Street in Alliance, OH wasn’t keeping food cold. The customer called reporting the unit was not cold, and our inspection revealed the root cause behind this common but serious cooling failure. The Problem The customer reported their Samsung refrigerator was not cold. Food wasn’t staying at safe temperatures, creating an … Read more
A customer on W Beech St in Alliance called with a Roper dryer that had multiple problems — the drum seized/hard to turn, no heat, and wouldn’t start at all. When we opened it up, we found the door switch had failed, which was causing all these symptoms. The Problem The customer reported their dryer … Read more
We received a call from Alliance about a Whirlpool refrigerator making noise when the bottom freezer drawer was closed. The customer reported that the noise stopped when the door or drawer was opened, triggered by the door switch lever. What we discovered was an icemaker issue causing the problem. The Problem The bottom freezer drawer … Read more
We responded to a Speed Queen washer repair call on S Sawburg Ave in Alliance, OH. The customer reported their TV2000WN model was leaking water from bottom. Our diagnosis revealed the drain pump was filling and would need replacement along with a belt kit. The Problem The customer contacted us because their Speed Queen washer … Read more
A Speed Queen washer on S Sawburg Ave in Alliance, OH wasn’t wringing out clothes during spin. We diagnosed belt slipping that required an idler pulley and belt kit replacement to restore proper spin function. The Problem The customer reported their Speed Queen washer was not wringing out clothes during spin. Clothes were coming out … Read more
A Kenmore dryer on Harrisburg Westville Road in Alliance, OH stopped tumbling completely. The customer suspected a belt or keyspan issue, and they were right on the money. We found a broken dryer belt that needed replacement along with supporting components. The Problem The drum no longer tumbles. The customer assumed it was a belt … Read more
A Kenmore refrigerator in Alliance was leaking water, and our technician Samuel Willhite found the issue at the household water supply connection. The repair involved reconnecting the water line with existing fittings and removing excess hose. The Problem The customer reported their Kenmore refrigerator was leaking water. Water leaks can cause floor damage and indicate … Read more
A customer in Alliance called about their GE range timer not working. When we arrived at Rockhill Avenue Northeast, we ran diagnostics on the JGBP30BEW1WH model and found the timer was functioning perfectly. The Problem The customer reported that the timer was not working on their GE range. Diagnosis We were unable to replicate the … Read more
We recently serviced a Samsung refrigerator on Waugh Street in Alliance, OH that wasn’t cooling properly in either compartment. The customer reported the upper half of the freezer was warm while the lower portion stayed cold. Our diagnosis revealed a faulty evaporator fan motor with insufficient voltage output from the control board. The Problem The … Read more
A GE washer in Alliance stopped spinning, leaving clothes soaking wet at the end of cycles. Our diagnostic visit revealed a failed motor control board that would require extensive repairs to restore proper operation. The Problem The customer reported their GE washer will not spin. The unit would fill with water and agitate normally, but … Read more