A Speed Queen dryer on Fairlawn Ave in Louisville wasn’t drying clothes after 50 minutes of runtime, and the homeowner noticed a burnt smell. What we discovered inside was an extreme fire hazard that required immediate attention. The Problem The customer reported their dryer was running 50 minutes but not drying clothes, and they noticed … Read more
A Samsung dual washer on Radford Street in North Canton wasn’t spinning or draining water. When we arrived, the main front-load unit was completely full of standing water. The drain pump was running, but no water was moving out of the machine. The Problem The customer reported their Samsung dual washer wasn’t spinning or draining … Read more
We got a call from North Canton about a Bosch dishwasher with a door coming apart. When we arrived at the Longshadow Ave location, we found the door separated on the right hand side with the cycle status light fallen down inside, preventing the door from opening all the way. The Problem The customer reported … Read more
A customer in North Canton called about their GE refrigerator with an unusual problem — the ice cube maker fell out and couldn’t get back in the freezer. What seemed like a complex issue turned out to be a simple bracket repair that got this refrigerator back to making ice properly. The Problem The customer … Read more
On a recent service call in Massillon, Ohio, we diagnosed a Samsung DW80K7050US dishwasher that had been throwing the LC error code, running in fits and starts, and shutting itself down mid-cycle. The homeowner had read online that LC means an active leak and that the answer was probably a new pump or, worst case, … Read more
A Louisville homeowner called about their KitchenAid refrigerator making noises, suspecting the fan. The unit was still cooling but the noise was worsening. We found the evaporator fan motor vibrating and replaced it to restore quiet operation. The Problem The customer reported their refrigerator making noises, with the fan suspected as the source. The unit … Read more
A tenant in Smithville reported their Speed Queen washer was only using hot water. When we arrived at the W Main St property, we discovered the hot and cold hoses had been switched at the wall valve — a simple but frustrating installation error. The Problem The tenant complaint was that the washer was only … Read more
A Canton homeowner called about their Whirlpool washer that wasn’t working right. The customer complaint was agitator not spinning correctly, though it fills, spins, and drains normally. Our diagnosis revealed a worn splutch assembly causing the drive system to fail in agitate mode. The Problem The customer reported their agitator not spinning correctly. The washer … Read more
We received a service call in Canton for a Speed Queen washer that wasn’t spinning fully, leaving water in the drum and clothes coming out damp. Upon inspection of this AWN412SP111TW01 model, we discovered the basket hub was broken beyond repair. The Problem The customer reported their Speed Queen washer was not spinning fully, leaving … Read more
A Bosch dishwasher on Hearthstone Ave NW in North Canton wasn’t drying or cleaning dishes properly. The customer was also concerned about water under the filter. Our diagnosis revealed the unit was simply out of rinse aid. The Problem The customer reported their dishwasher wasn’t drying or cleaning the dishes. They were also concerned with … Read more