Samuel was called to North Canton, OH on a service call to Orchard Hill Drive for a Samsung refrigerator that had stopped cooling and was showing an interior light that wouldn’t shut off when the doors were closed. Over two visits, Samuel traced the issue to a seized freezer evaporator fan and a plugged defrost … Read more
A Samsung dryer on Louisville St NE in Louisville, OH was throwing an HC overheat error and refusing to heat. Samuel diagnosed a shorted cycling thermistor reading far outside specification, replaced it with a verified sensor, and confirmed full heat through a complete cycle with no returning error codes. The Problem Wondering if you can … Read more
On a service call to West Broadway in Alliance, OH, Samuel found a Samsung gas range with an oven that glowed orange but wouldn’t heat up. The culprit was a weak igniter, and after replacing it the oven was back in working order. The Problem The oven is glowing orange, but not heating up, and … Read more
A Samsung washer in Louisville, OH was leaking water from the bottom of the door. Samuel found the culprit was hair and grime buildup on the door glass where it contacts the door boot. After a thorough cleaning, the washer sealed properly and no parts were needed. The Problem Water leaking from the bottom of … Read more
On a service call to Chapple Hill Dr NE in North Canton, Samuel found a Samsung dishwasher with a door that would swing open on its own, the result of a failed door hinge cord. The cord was replaced and the dishwasher was returned to proper operation. The Problem Dishwasher door swings open. There is … Read more
On a service call to Kings Arms Circle NW in Uniontown, OH, Samuel Willhite diagnosed a Samsung washer that kept cycling water back into the basin instead of spinning dry. The culprit turned out to be failing shock absorbers. After a repair quote was provided, the customer’s home warranty company opted to purchase a new … Read more
A Samsung dryer on Ravenna Ave in East Canton stopped turning after the drum began making noise, and the belt had already been replaced once before. Samuel found the real culprit on this service call: a locked-up rear support roller. After swapping it out and reassembling the unit, the dryer tested normal before he left. … Read more
Samuel was on a service call to Canton, OH for a Samsung refrigerator with a warm fresh-food compartment. The diagnostic pointed to a failed compressor, and because Samsung carries a ten-year warranty on the compressor itself, the customer was directed to Samsung directly to pursue that coverage. The Problem Fridge is warm in the refrigerator … Read more
Samuel visited a home on Pine St NW in Uniontown, OH on a service call for a Samsung dishwasher that would not power on. After testing voltage through the door and tracing the issue to the user interface board, the diagnosis was confirmed but the part is no longer available, leaving replacement as the only … Read more
Samuel visited a home on 15th Street NE in Canton, OH on a service call for a Samsung refrigerator that had stopped cooling in the fresh food section. After inspecting the unit, he found frost and ice buildup at the fridge evaporator fan and determined the refrigerator was not in a condition that could be … Read more