A customer in East Canton called about their Electrolux washer going out of balance during the spin cycle. Our technician found both rear shock absorbers had disconnected, causing the violent shaking and movement during operation. The Problem The customer reported their washer was going out of balance. This typically means the machine was shaking, moving, … Read more
A Samsung refrigerator in East Canton wasn’t cooling properly. After inspecting the unit, we found the issue required extended defrost programming that we couldn’t complete on this particular model. The Problem The customer reported their Samsung refrigerator was not cooling. This is a common symptom that can stem from various refrigeration system issues. Diagnosis After … Read more
A Frigidaire dryer on Bundy Avenue in East Canton was making a noise that kept getting worse. When we arrived for this follow-up visit, we discovered the drum bearing had not been installed properly in the previous repair. The Problem The customer reported that the dryer was making a noise and it keeps getting worse. … Read more
A Samsung washer in East Canton wouldn’t lock, leaving the owner unable to run wash cycles. We found the door latch assembly had failed completely and replaced it to restore normal operation. The Problem The customer reported that their Samsung washer won’t lock. Without a functioning door lock, the washer safety system prevents the unit … Read more
A Maytag dryer in East Canton, OH wouldn’t start running at all. Our diagnosis found a failed thermal fuse in the lower rear compartment — a common failure point that can happen over time or due to restricted airflow. The Problem The customer reported their dryer would not start running. No heat, no tumbling, no … Read more
The refrigerator was not cooling properly in the fresh food compartment due to frost buildup, likely from a circulation or defrost issue.
The refrigerator was leaking water, which was fixed by replacing the water valve and filter hose assembly.
The dryer was not heating, causing laundry delays. A burnt heating element was replaced, restoring heat functionality.
We responded to a service call in East Canton for a Kenmore stove with a shattered stove top. After checking availability, we found the glass stove top for this unit is no longer available. The Problem The customer reported a shattered stove top on their Kenmore model 665.92002102. The glass cooktop surface was damaged and … Read more
The dryer wouldn’t start due to a failed door switch. After replacing it, the dryer operated normally.