Samuel made a service call to a home on Oakfield Street in East Canton, OH to look at a Whirlpool washer that had stalled on the sensing cycle and would not move forward. No parts were needed. After running the auto diagnostic cycle, the unit was washing normally before Samuel left, and a follow-up call … Read more
On a service call to East Canton, OH, Samuel Willhite diagnosed a Kenmore washer that wasn’t cleaning clothes, wasn’t draining completely, and was making a loud noise during the cycle. The inspection revealed a stripped spin basket hub, and with the repair costs involved, the job ended as an honest no-repair recommendation. The Problem Not … Read more
A customer in East Canton called about their Electrolux washer going out of balance during the spin cycle. Our technician found both rear shock absorbers had disconnected, causing the violent shaking and movement during operation. The Problem The customer reported their washer was going out of balance. This typically means the machine was shaking, moving, … Read more
We received a service call from East Canton for a Bosch dishwasher that interrupted wash cycle when it would not drain. After the customer cleaned the filter, it drained and finished the run but now makes a noise when washing or rinsing. The Problem Dishwasher interrupted wash cycle when it would not drain. I cleaned … Read more
A customer in East Canton contacted us about their Whirlpool microwave that wasn’t working properly. After diagnosing the issue, we were able to resolve the problem without replacing any parts. The Problem The customer reported that their Whirlpool microwave was not functioning as expected and needed professional service. Diagnosis Our technician performed a thorough evaluation … Read more
A customer in East Canton called about their GE range’s oven convection fan not running. The fan that circulates heat wasn’t operating during convection mode. Our diagnosis revealed the fan was actually functioning properly during convection operation. The Problem The customer reported that their oven convection fan was not running — specifically the fan that … Read more
A Whirlpool washer on Argyle Road Southeast in East Canton was leaking water after each wash cycle. The customer reported that his wife just used the washer and it leaks worse. Our inspection revealed the door boot had come off of the drum. The Problem Wife just used the washer and it leaks worse. Diagnosis … Read more
A Kenmore refrigerator on Sam Krabill Avenue Southeast in East Canton was running but not cooling again. Our diagnostic revealed failed main board and evaporator fan components causing the cooling system malfunction. The Problem The customer reported her refrigerator running but not cooling again. The unit was operational but failing to maintain proper temperatures in … Read more
A Whirlpool range in East Canton was displaying error code F2 E1 and experiencing control lockups that required disconnecting power to shut off the oven. Our diagnosis revealed a stuck cancel button on the user interface causing the malfunction. The Problem The customer reported error code F2 E1 with the oven not functioning properly. Controls … Read more
A customer on Weimer Drive Southeast in East Canton called about their Whirlpool washer with the door boot coming off. We found the door boot spring had failed, allowing the rubber seal to pull away from its proper position. The Problem The customer reported the door boot coming off. This is the rubber seal around … Read more