On a service call to Edmar St in Louisville, OH, Samuel found a GE refrigerator leaking water from the freezer. The drain trough had iced over and was obstructing the defrost drain, preventing water from reaching the drain pan below. Samuel cleared the ice, verified drain flow, and cycled the defrost timer, with a follow-up … Read more
On a service call to a home on 3rd Street Southeast in Massillon, OH, Samuel found a GE side-by-side refrigerator that had stopped cooling, with food spoiling and the compressor failing to run. Diagnostics pointed to a failed main control board preventing the defrost system from receiving power, leaving the evaporator coils packed with frost … Read more
Samuel made a service call to a home on Snively Ave NW in Massillon to look at a GE refrigerator that wasn’t keeping the fresh food section cold enough and had an ice maker falling short on production. The ice maker issue traced to a missing fill tube funnel, and the fresh food temperature concern … Read more
A GE dishwasher on Edith St in Louisville, OH had been sporadically beeping even after a motherboard and door latch replacement. Samuel found an error code indicating the control board was resetting repeatedly, and a software update was available to address the issue. The Problem Dishwasher sporadically beeping; motherboard and door latch already replaced, issue … Read more
Samuel answered a service call in Massillon, OH for a GE washer that was showing a door locked error code and would not start. A previous technician had already visited without resolving the issue, and the customer had replaced the door lock themselves with no improvement. Samuel replaced the main board and the door lock … Read more
On a service call to Snively Ave NW in Massillon, Samuel found a GE French-door refrigerator (model GNE29GMHCES) with a warm fresh food compartment and a non-functioning ice maker. Diagnostic test mode pointed to a slow evaporator fan and fault codes consistent with both issues. Software updates were applied on this visit, with the fan … Read more
Samuel made a service call to a home on Hoover Ave NW in Uniontown, OH to diagnose a GE front load washer that was filling and draining but leaving every load soaking wet. The inspection turned up foreign objects in the drain pump trap and a failing drum support with bearings that are no longer … Read more
Samuel was on a service call to Uniontown, OH for a GE refrigerator that had stopped cooling in both the fresh food and freezer compartments. After testing the key components, the diagnosis was compressor failure. The refrigerator was not economical to repair, and the customer opted to replace it. The Problem Refrigerator not cooling in … Read more
On a warranty service call to McIntosh Dr NE in Louisville, OH, Samuel visited a customer who was unable to connect their new GE range to Wi-Fi, which was blocking access to features like air fryer mode. The connection was established and the oven was confirmed working before Samuel left. The Problem ** GE WARRANTY … Read more
A GE top-load washer on McDowell St NE in Canton, OH had completely stopped responding, no power, no display, nothing. Samuel traced the issue to a failed lid lock, out-of-balance faults logged in the machine’s history, and firmware that needed updating. After the firmware update, lid lock replacement, and belt replacement, the washer completed a … Read more