On a service call to Akron, OH, Samuel found a Viking professional range with a bake element that had turned brittle and broken apart. The element harness also had a broken lead wire, discovered once the range was pulled out for access. After repairing the harness and installing a new bake element, the range was … Read more
Samuel was on a service call in Akron, OH for a GE top-load washer that would not start. The lid hinges were broken, preventing the lid from closing fully and triggering the lid closure sensor. Replacing the lid assembly got the machine running again. The Problem Lid hinges broken — washer will not start because … Read more
On a service call in Akron, OH, Samuel found a GE electric range that had been trying to preheat for over two hours without reaching temperature. The bake element had burned out, leaving the oven with barely any heat. Replacing the element got the range working again the same visit. The Problem Electric range preheating … Read more
Samuel received a call about a GE washer making a very loud noise during the spin cycle at a home on South Cleveland Massillon Road in Akron, OH. After connecting SmartHQ Service, running diagnostic tests, and tracing the noise to a suspension rod hanger, the repair was completed without any parts replacement and the unit … Read more
A Speed Queen dryer in Akron, OH was tumbling and moving air normally but producing no heat, leaving clothes cold and wet after a full cycle. Samuel tested the heater circuit and found it open, replaced the heat element, and had the dryer running hot again on the same visit. The Problem No heat — … Read more
A Speed Queen gas dryer on Kibler Road in Akron was making noise, pointing to worn drum rollers or a failing belt. Samuel visited the home, found worn drum support rollers, a dry-rotted belt, and heavy lint buildup inside the cabinet, and restored the dryer to quiet, proper operation with a full maintenance kit replacement. … Read more
On a service call to Akron, Samuel Willhite investigated a Bosch refrigerator (model B36FD31ENS/01) reported to be producing slow or no ice. A thorough diagnostic visit confirmed the ice maker was operating normally after a prior repair, with no fault found and no parts needed. The Problem Either making slow ice or no ice. The … Read more
A Bosch refrigerator on Caine Road in Akron, OH stopped producing ice, and Samuel Willhite was on-site to get it running again. The icemaker assembly had frozen up, and after thawing, disassembly, and a board replacement, the unit was back in working order. The Problem Still not making ie. The Repair Replaced SMM board, disassembled, … Read more
On a service call to Akron, OH, Samuel Willhite diagnosed a Bosch refrigerator reported for an ice maker that had stopped working. After connecting the unit to the Bosch home app and confirming normal operation, the repair was completed under a Bosch warranty coverage authorization, with no parts needed at this visit. The Problem ** … Read more
On a service call in Akron, OH, Samuel worked on a Speed Queen washer that was randomly jumping into soak mode on its own, dragging out wash cycles. Replacing the front end, drive board, and touchpads resolved the issue and the machine was running correctly before the call wrapped up. The Problem Automatically goes to … Read more