A customer in North Canton called about their GE refrigerator with an unusual problem — the ice cube maker fell out and couldn’t get back in the freezer. What seemed like a complex issue turned out to be a simple bracket repair that got this refrigerator back to making ice properly. The Problem The customer … Read more
A Speed Queen dryer on Fairlawn Ave in Louisville wasn’t drying clothes after 50 minutes of runtime, and the homeowner noticed a burnt smell. What we discovered inside was an extreme fire hazard that required immediate attention. The Problem The customer reported their dryer was running 50 minutes but not drying clothes, and they noticed … Read more
A Uniontown customer called about their Forno gas oven not lighting properly and temperature running way off. When we arrived at the Mayfair Road location, we discovered the issue wasn’t mechanical failure but a misunderstanding of how this analog range operates. The Problem The customer reported gas oven will not light and temperature runs way … Read more
A Samsung dual washer on Radford Street in North Canton wasn’t spinning or draining water. When we arrived, the main front-load unit was completely full of standing water. The drain pump was running, but no water was moving out of the machine. The Problem The customer reported their Samsung dual washer wasn’t spinning or draining … Read more
We got a call from North Canton about a Bosch dishwasher with a door coming apart. When we arrived at the Longshadow Ave location, we found the door separated on the right hand side with the cycle status light fallen down inside, preventing the door from opening all the way. The Problem The customer reported … Read more
A tenant in Smithville reported their Speed Queen washer was only using hot water. When we arrived at the W Main St property, we discovered the hot and cold hoses had been switched at the wall valve — a simple but frustrating installation error. The Problem The tenant complaint was that the washer was only … Read more
A Salem, OH customer called about their Frigidaire refrigerator not cooling with water on the floor from the front ice/water dispenser and freezer contents fully thawed. What looked like a major refrigeration failure turned out to be something much simpler — the unit was stuck in Demo mode. The Problem The customer reported their refrigerator … Read more
A Canton homeowner called about their Whirlpool washer that wasn’t working right. The customer complaint was agitator not spinning correctly, though it fills, spins, and drains normally. Our diagnosis revealed a worn splutch assembly causing the drive system to fail in agitate mode. The Problem The customer reported their agitator not spinning correctly. The washer … Read more
A Louisville homeowner called about their KitchenAid refrigerator making noises, suspecting the fan. The unit was still cooling but the noise was worsening. We found the evaporator fan motor vibrating and replaced it to restore quiet operation. The Problem The customer reported their refrigerator making noises, with the fan suspected as the source. The unit … Read more
A Whirlpool washer on S Main St in Akron was filling up and attempting to click into wash cycle, then draining without washing even though the agitator did move. We found an F9 E1 error code stored in the system but the unit successfully passed auto diagnostic test and calibration with no current faults. The … Read more