A Samsung dual washer on Radford Street in North Canton wasn’t spinning or draining water. When we arrived, the main front-load unit was completely full of standing water. The drain pump was running, but no water was moving out of the machine. The Problem The customer reported their Samsung dual washer wasn’t spinning or draining … Read more
A Samsung refrigerator on Glamorgan Street in Alliance, OH wasn’t keeping food cold. The customer called reporting the unit was not cold, and our inspection revealed the root cause behind this common but serious cooling failure. The Problem The customer reported their Samsung refrigerator was not cold. Food wasn’t staying at safe temperatures, creating an … Read more
A Samsung refrigerator repair call in North Canton brought us back to a unit we’d worked on before. The customer reported a grinding noise again, and our diagnosis revealed an E22 fresh food fan error with ice accumulation under the crispers. The Problem Grinding noise again. Diagnosis E22 fresh food fan error. Ice under crispers. … Read more
We were called to Wadsworth for a Samsung refrigerator that quit working with a smart screen flashing four times. The customer had already cleaned the cooling coils but suspected either the inverter or compressor had failed. The Problem The customer reported that their Samsung fridge quit working and the smart screen was flashing four times. … Read more
We responded to a dryer repair call on Meadowwood Street NW in Massillon, OH. The customer reported their Samsung dryer not spinning and has a burning smell. Our diagnosis revealed a failing motor that was pulling high amps and couldn’t maintain speed. The Problem The customer called because their dryer was not spinning and had … Read more
A Samsung dryer on S Chapel Street in Louisville wasn’t heating up, leaving clothes damp after full cycles. The unit would run through its programs normally, but without any heat production. Our diagnosis revealed a failed heating element that needed replacement. The Problem The customer reported that their dryer runs but will not heat. The … Read more
A Samsung washer on McIntosh Drive Northeast in Louisville was tripping the circuit breaker during wash cycles. Our diagnostic revealed the arc fault breaker was the culprit, not the washer itself. The Problem The customer reported their washer was tripping the circuit breaker during cycle. This created an obvious safety concern and left them unable … Read more
A Samsung dishwasher on Stratford Ave NW in Massillon, OH was making terrible noise and running intermittently with lights going off and showing an LC error. Our diagnosis revealed a faulty overfill sensor that was preventing normal operation and causing the erratic behavior. The Problem The customer reported their dishwasher was making terrible noise and … Read more
A Samsung refrigerator on Wadsworth Road in Orrville, OH was having ice maker problems with frosting and incomplete ice freezing. Our diagnostic revealed frost buildup in the ice maker assembly that required immediate clearing. The Problem Ice maker frosting up and ice not fully freezing; occasional water dispenser issues. The customer was dealing with poor … Read more
We recently serviced a Samsung refrigerator on Waugh Street in Alliance, OH that wasn’t cooling properly in either compartment. The customer reported the upper half of the freezer was warm while the lower portion stayed cold. Our diagnosis revealed a faulty evaporator fan motor with insufficient voltage output from the control board. The Problem The … Read more