A Salem, OH customer called about their Frigidaire refrigerator not cooling with water on the floor from the front ice/water dispenser and freezer contents fully thawed. What looked like a major refrigeration failure turned out to be something much simpler — the unit was stuck in Demo mode. The Problem The customer reported their refrigerator … Read more
A customer in Salem, OH called about their Bosch refrigerator’s water dispenser leaking. When we arrived, we found the fridge was recently installed and had air trapped in the water lines causing the apparent leak. The Problem The customer reported that their water dispenser was leaking. This was happening right after the refrigerator had been … Read more
A Whirlpool refrigerator on New Garden Road in Salem, OH was having lights flashing on and off. Our technician found the door switch was faulty and needed replacement. The Problem The customer reported lights flashing on and off in their Whirlpool refrigerator. This type of issue typically indicates a problem with the door switch mechanism … Read more
A Maytag washer on W 10th Street in Salem, OH wasn’t draining properly. The customer reported the unit was not draining, and our inspection revealed a completely obstructed drain pump that needed immediate attention. The Problem The customer called because their Maytag washer was not draining. Water was remaining in the tub after wash cycles, … Read more
We responded to a service call in Salem, OH for an LG washer with bearing problems. The customer reported that the bearings are bad. What we found inside was more extensive damage than initially suspected. The Problem The customer called because the bearings are bad. This typically presents as loud noises during the spin cycle … Read more
A customer in Salem, OH called about their GE washer that was overfilling and wouldn’t spin. After draining the excess water, we discovered a failed transmission that couldn’t shift from wash to spin cycle, plus a faulty pressure sensor causing the overflow. The Problem The customer reported that their washer had overfilled with water. They … Read more
We received a call from a Salem customer whose Admiral washer was experiencing balance issues during the spin cycle. The drum was out of balance, causing excessive vibration and noise. When we arrived, we found the real culprit wasn’t a mechanical failure. The Problem The customer reported that their drum was out of balance. The … Read more
A Frigidaire dryer in Salem, OH was giving its owners intermittent starting issues — sometimes the push button wouldn’t respond, though it always made sounds like it was trying to start. When we arrived, we found a failing drive motor that was also causing bearing problems and a rattling sound with a slight burning smell. … Read more
We received a call from a Salem homeowner about their Maytag washer not completing wash cycle. When we arrived at the Brookview Drive location, we discovered the hot and cold water valves were swapped, which was generating an error and causing the machine to cycle extra long. The Problem The customer reported their Maytag washer … Read more
A customer in Salem, OH called about their Frigidaire refrigerator that was not running cold, only reaching about 48 degrees. When we arrived for the scheduled appointment on March 18th, the fridge was actually cooling within spec, but we provided the service they needed. The Problem The customer reported the refrigerator was not running cold, … Read more