A Salem, OH customer called about their Frigidaire refrigerator not cooling with water on the floor from the front ice/water dispenser and freezer contents fully thawed. What looked like a major refrigeration failure turned out to be something much simpler — the unit was stuck in Demo mode. The Problem The customer reported their refrigerator … Read more
A customer in Salem, OH called about their Bosch refrigerator’s water dispenser leaking. When we arrived, we found the fridge was recently installed and had air trapped in the water lines causing the apparent leak. The Problem The customer reported that their water dispenser was leaking. This was happening right after the refrigerator had been … Read more
A Whirlpool refrigerator on New Garden Road in Salem, OH was having lights flashing on and off. Our technician found the door switch was faulty and needed replacement. The Problem The customer reported lights flashing on and off in their Whirlpool refrigerator. This type of issue typically indicates a problem with the door switch mechanism … Read more
A Maytag washer on W 10th Street in Salem, OH wasn’t draining properly. The customer reported the unit was not draining, and our inspection revealed a completely obstructed drain pump that needed immediate attention. The Problem The customer called because their Maytag washer was not draining. Water was remaining in the tub after wash cycles, … Read more
A Frigidaire wall oven on Highland Ave in Salem, OH was completely non-operational when we arrived. After diagnosis, we found the main relay board had failed, cutting power to both oven cavities. The Problem The customer reported their wall oven was non operational. Neither oven cavity would heat or respond to controls. Diagnosis Testing revealed … Read more
A Salem homeowner called about LED lights that only flickered in both the fridge and freezer compartments of their 6-year-old Kenmore double door refrigerator. While everything else worked great, the flickering lights made it difficult to see inside. We found failed light modules in both sections that needed replacement. The Problem The customer bought this … Read more
A Salem homeowner called us about their Amana refrigerator having temperature issues — warm fresh food section, frosting in the freezer, and extra cold temperatures in the freezer. Our diagnosis revealed a failed main control board that wasn’t initiating the defrost cycle properly. The Problem The customer reported warm ff, frosting in fr, and extra … Read more
A Whirlpool range in East Rochester, OH wasn’t heating in the oven while the surface burners worked fine. The customer suspected the bake heating element, but we found something different entirely. The Problem The customer reported that the oven stopped heating last night. Surface burners were working normally, and the display and clock functioned properly. … Read more
A homeowner in Salem called about their Whirlpool refrigerator having door alignment issues. The door hinge on bottom right door is broken and they have to lift up door each time to close. Our inspection revealed the door would need complete replacement rather than a simple hinge repair. The Problem The customer reported that the … Read more
We received a service call for a Whirlpool dishwasher in Salem, OH that was not pumping. Our diagnosis revealed the unit needed a new pump assembly to restore proper drainage function. The Problem The customer reported their Whirlpool dishwasher was not pumping. This means water would not drain properly from the unit after wash cycles. … Read more