A customer in Atwater called about their Amana refrigerator not maintaining proper temperatures. The freezer wasn’t defrosting, which caused the refrigerator compartment to run warm and put stored food at risk. We found the main control board had failed, preventing the defrost cycle from running correctly.
The Problem
The homeowner noticed their freezer wasn’t going through its normal defrost cycles, leading to excessive ice buildup. This prevented proper airflow and caused the refrigerator section to warm up. Food spoilage was becoming a concern, especially with the summer heat in Portage County.
Diagnosis
Testing revealed the main control board wasn’t sending defrost signals to the heating elements. The board showed no response to diagnostic commands and wasn’t cycling the compressor properly. This Amana model relies on the control board to manage both cooling and defrost timing, so when it fails, the entire refrigeration system gets disrupted.
The Repair
- Parts replaced: WPW10503278 — main control board assembly
- Work performed: Removed old control board, installed new unit, programmed defrost settings
- Result: Initiated manual defrost cycle to verify proper operation, confirmed both compartments reaching target temperatures
Is It Worth Repairing?
This Amana ABB2223DEW is a solid mid-range unit that typically runs 12-15 years with proper care. Control board replacements are common around the 8-10 year mark and generally worth doing if the compressor and other major components are still functioning well.
Maintenance Tips for Amana Refrigerators
- Check the condenser coils under the unit every 6 months — Amana models with bottom-mount coils collect dust that reduces efficiency
- Replace the water filter every 6 months if your ABB2223DEW has the built-in dispenser to prevent control board strain
- Keep the freezer at least 75% full to help the defrost cycles run more efficiently and reduce control board workload
Appliance Repair in Atwater, OH
Atwater is in Portage County — an area we cover regularly from our base in Louisville, OH. We also serve Ravenna, Rootstown, and surrounding Portage County communities. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Portage County and surrounding areas.
Louisville Appliance Repair serves Portage County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.