Kenmore Refrigerator Repair – North Canton, OH (596.75503400)

We responded to a service call on Dotwood Street Northwest in North Canton, OH for a Kenmore refrigerator that wasn’t keeping food cold. The customer reported that the top fridge was not cold while the freezer seemed fine. Our diagnosis revealed a failed freezer evaporator fan motor that needed replacement.

The Problem

The customer called because the top fridge was not cold. Food was spoiling and the refrigerator compartment couldn’t maintain proper temperatures, though the freezer was still functioning.

Diagnosis

We found the freezer evaporator fan had failed completely. This fan is responsible for circulating cold air from the freezer compartment into the refrigerator section. When it stops working, the fridge loses cooling while the freezer continues to operate normally since it has its own cooling system.

The Repair

• Parts replaced: 12002744 — freezer evaporator fan motor
• Work performed: Replaced the freezer evaporator fan
• Result: Refrigerator compartment returned to proper cooling temperatures

Is It Worth Repairing?

This Kenmore model is a solid side-by-side unit that typically provides good service life when properly maintained. The evaporator fan motor is a standard wear component, and replacing it is much more cost-effective than buying a new refrigerator. Most of these units will run for many more years after this type of repair.

Maintenance Tips for Kenmore Refrigerators

• Keep condenser coils clean — vacuum them every 6 months to prevent overheating
• Replace water filters according to the schedule to maintain proper water flow
• Check door seals regularly and clean them to ensure proper sealing

Appliance Repair in North Canton, OH

North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, Louisville, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.