Kenmore Oven/stove; Microwave Repair – Massillon, OH

We got a call from new homeowners in Massillon who were dealing with multiple issues on their combination oven and microwave unit. The microwave wouldn’t heat and produced a terrible burnt plastic smell, while the oven was tripping breakers and not reaching proper temperatures. What we found was a dangerous electrical connection and a failed magnetron.

The Problem

The customer reported that their microwave did not heat a small bowl of pasta set on 100 percent power for 3 minutes and produced a terrible burnt plastic smell. The oven first tripped the breaker, then baked a pizza successfully following the breaker reset, but did not seem to reach the set temperature correctly.

Diagnosis

The bake element had been replaced prior to the customer purchasing the home, but the left lead to the bake element had been connected improperly and was shorted against the oven housing. The microwave buzzes and won’t heat because the magnetron has failed.

The Repair

• Parts replaced: None required
• Work performed: Connected the left lead to bake element correctly
• Result: The oven now heats correctly

Is It Worth Repairing?

For the oven portion, absolutely — we fixed the dangerous wiring issue at no parts cost. For the microwave, replacing the magnetron in an older Kenmore unit rarely makes financial sense. The most economical option is to replace the microwave portion entirely, which is what we recommended to these homeowners.

Maintenance Tips for Kenmore Oven/Microwave Combos

• Have electrical connections inspected during any element replacement to prevent dangerous shorts
• Clean microwave waveguides regularly to prevent magnetron stress and premature failure
• Test oven temperatures annually with an independent thermometer to catch calibration issues early

Appliance Repair in Massillon, OH

Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your oven or microwave needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.