GE Refrigerator Repair – Canton, NW, OH (DFE28JSHBSS)

A Canton homeowner called Louisville Appliance Repair after a power outage left their GE refrigerator completely dark with no lights on the display or inside and no longer cooling. We discovered that a power surge had damaged the user interface control board, requiring replacement to restore normal operation.

The Problem

The customer reported that after experiencing a power outage, there were no lights on the display or inside the refrigerator. The unit was no longer cooling, leaving the family without refrigeration.

Diagnosis

Due to a power surge during the outage, the user interface failed in the fridge. The control board that manages the display and cooling functions had been damaged by the electrical surge.

The Repair

• Parts replaced: WR55X26258 — PCB ASM LED ICON UI
• Additional service: WR60X35205 — Refrigerator fresh food compartment fan (later visit)
• Work performed: Installed a new user interface control board
• Result: Everything appears to be operating correctly

Is It Worth Repairing?

GE refrigerators from this model line are generally well-built appliances that can provide many years of reliable service when properly maintained. For a unit like this DFE28JSHBSS, replacing a control board is typically a worthwhile investment, especially when the compressor and cooling system remain intact.

Maintenance Tips for GE Refrigerators

• Install a whole house surge protector to prevent future electrical damage from power surges
• Keep condenser coils clean every 6 months for optimal cooling efficiency
• Replace water filters every 6 months or as indicated by the filter status light

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your refrigerator needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.