Whirlpool Refrigerator Repair – Canton, OH (WRF736SDAM13)

A Canton homeowner contacted us when their Whirlpool refrigerator wouldn’t get colder than 45 degrees. Upon disassembly of the refrigerator evaporator cover, we found that the damper was stuck shut and not opening or closing.

The Problem

The customer reported that their refrigerator won’t get colder than 45 degrees. This temperature issue was preventing proper food preservation and causing concern about spoilage.

Diagnosis

We entered the manual diagnostic mode of the computer on the refrigerator and were unable to get it to cycle properly. The damper assembly was stuck shut and not opening or closing, which prevented proper airflow between the freezer and refrigerator compartments.

The Repair

• Parts replaced: WPW10479155 — damper assembly which included the thermistor
• Work performed: Installed new damper assembly
• Result: In manual mode, damper opens and closes and registers correctly. Issues resolved and the refrigerator is cooling properly.

Is It Worth Repairing?

Whirlpool refrigerators are generally well-built appliances that can provide many years of reliable service. A damper assembly failure on a side-by-side model like this WRF736SDAM13 is a common repair that’s typically worth making, especially when the unit is otherwise functioning well.

Maintenance Tips for Whirlpool Refrigerators

• Keep the condenser coils clean by vacuuming them every 6 months to ensure proper heat dissipation
• Replace the water filter every 6 months or as indicated by the filter status light
• Check door seals regularly and clean them with warm soapy water to maintain proper temperature control

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, Massillon, and North Canton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.