KitchenAid Range Repair – Massillon, OH (KGRS505XSS04)

A KitchenAid double oven range on Lauren Avenue in Massillon wasn’t heating in either oven compartment, though the stovetop burners worked fine. Samuel Willhite found both bake igniters had failed and needed replacement.

The Problem

The customer reported that neither of the ovens work, though the stove works but not the ovens. This is a common failure pattern in double oven ranges where both igniter elements reach the end of their service life around the same time.

Diagnosis

Testing confirmed both bake igniters had failed. When igniters weaken, they can’t draw enough current to open the gas valve, preventing the oven from lighting. The stovetop burners operate independently with their own ignition system, which explained why they continued working normally.

The Repair

• Parts replaced: WP7432P143-60 and WPW10324738 — bake igniters for both ovens
• Work performed: Replaced bake igniters in both ovens
• Result: Both ovens now heat properly and maintain temperature

Is It Worth Repairing?

KitchenAid ranges are well-built appliances that typically provide decades of reliable service. The KGRS505XSS04 is a quality double oven model worth repairing, especially when the issue is limited to failed igniters rather than more expensive components like control boards or gas valves.

Maintenance Tips for KitchenAid Ranges

• Keep oven interiors clean — buildup can affect igniter performance and longevity
• Test both ovens monthly by setting to 350°F and ensuring they heat within 10-15 minutes
• Check that oven door seals remain intact to maintain proper heating efficiency

Appliance Repair in Massillon, OH

Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your range needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.