GE Refrigerator Repair – Carrollton, OH (ESS25LGNABB)

A GE refrigerator in Carrollton, OH was freezing product and the digital readout was on zero. When the customer pushed the readout it would disappear, leading them to suspect the thermostat was the culprit.

The Problem

The refrigerator was freezing product throughout the compartment. The digital readout displayed zero and would disappear when pressed. The customer suspected a thermostat issue was causing the temperature control problems.

Diagnosis

On the first visit, we replaced the damper assembly to address the temperature control issue. However, during a follow-up visit, we found the display was still acting erratically. After disassembling it, we discovered moisture buildup on the board was causing the digital readout problems.

The Repair

• Parts replaced: WR49X10091 — Refrigerator Damper Assembly
• Work performed: Replaced damper assembly and cleaned moisture from display board
• Result: After cleaning the moisture buildup, the display is operating normally

Is It Worth Repairing?

GE refrigerators from this era are generally well-built appliances that respond well to targeted repairs like damper replacement and display board cleaning. For a side-by-side model like this ESS25LGNABB, addressing moisture and airflow issues typically restores proper operation for years to come.

Maintenance Tips for GE Refrigerators

• Keep door seals clean and check for proper closure to prevent moisture infiltration into control areas
• Avoid overloading compartments which can block airflow and strain the damper system
• Clean condenser coils annually to maintain proper cooling efficiency and reduce system stress

Appliance Repair in Carrollton, OH

Carrollton is in Carroll County — an area we cover regularly from our base in Louisville, OH. We also serve Salem, Minerva, and Malvern. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your refrigerator needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Carroll County and surrounding areas.