Whirlpool Refrigerator Repair – Hartville, OH (WRX986SIHV00)

A Whirlpool refrigerator in Hartville had both freezer drawers that fell apart, leaving the customer using just one drawer. Our diagnosis revealed the bottom drawer wasn’t installed correctly and the top drawer needed complete replacement.

The Problem

The customer reported they need both freezer drawers fixed because they fell apart and were currently using one drawer. The freezer storage was severely compromised with damaged drawer components.

Diagnosis

We found the bottom drawer was not in right and the middle drawer was also out of position. The top freezer drawer required complete replacement due to structural failure.

The Repair

• Parts replaced: WPW10493169 — top freezer drawer bin
• Work performed: Put bottom drawer in correctly, repositioned middle drawer, and installed new top freezer drawer
• Result: All three freezer drawers now function properly with full storage capacity restored

Is It Worth Repairing?

This Whirlpool model is a premium side-by-side refrigerator built to last 15+ years. Drawer repairs are typically cost-effective compared to replacement, especially when the cooling system remains sound. The WRX986SIHV00 has solid reliability once drawer issues are addressed.

Maintenance Tips for Whirlpool Refrigerators

• Clean drawer tracks monthly to prevent binding and premature wear on slide mechanisms
• Don’t overload freezer drawers beyond their weight capacity — Whirlpool bins can crack under excessive load
• Check door seals quarterly and clean with warm soapy water to maintain proper temperature

Appliance Repair in Hartville, OH

Hartville is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, North Canton, and Louisville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your refrigerator needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.