A Whirlpool dryer in Uniontown wasn’t producing any heat, leaving clothes damp after full cycles. We found a failed heating element in this CEM2743BQ0 model and restored proper operation with a direct replacement.
The Problem
The customer reported their dryer would run through complete cycles but clothes came out still damp. The drum was tumbling normally and the unit wasn’t throwing any error codes, but zero heat was being generated during any cycle setting.
Diagnosis
Visual inspection showed 240V power reaching the terminal block, but continuity testing revealed the heating element was completely open. The thermal fuse and operating thermostats all tested within normal parameters, and the exhaust vent had adequate airflow with no lint blockages.
The Repair
- Parts replaced: WP3387747 — heating element assembly
- Work performed: Removed old element, installed new assembly, verified proper electrical connections
- Result: Heat output restored, normal cycle times confirmed on test load
Is It Worth Repairing?
This CEM2743BQ0 is a solid mid-range Whirlpool model that typically runs 10-15 years with basic maintenance. Heating element failure is common around the 7-10 year mark but doesn’t indicate broader system problems. The repair makes financial sense for units under 12 years old.
Maintenance Tips for Whirlpool Dryers
- Clean the lint screen before every load — clogged screens force heating elements to work harder and fail sooner
- Check the rear exhaust connection annually for lint buildup that reduces airflow efficiency
- Whirlpool’s moisture sensors can collect fabric softener residue — wipe them clean monthly with a damp cloth
Appliance Repair in Uniontown, OH
Uniontown is in Summit County — an area we cover regularly from our base in Louisville, OH. We also serve Green, North Canton, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Summit County and surrounding areas.
Louisville Appliance Repair serves Summit County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.