A homeowner in North Canton called about their JennAir double oven with a dangerous malfunction. The broiler on the top oven was turning on by itself and wouldn’t shut off, forcing them to flip the breaker to stop it. We diagnosed a failed control board with a stuck broil relay.
The Problem
The customer reported that the broiler on their top oven turns on by itself and does not turn off. They had to switch off the breaker to stop the broiler from running continuously.
Diagnosis
The oven control board had failed. The broil relay was sticking closed and it would not shut off. This type of failure creates a safety hazard since the broiler element runs uncontrolled.
The Repair
- Parts replaced: Board-Repair — control board sent to Core Centric in Chicago to get rebuilt
- Work performed: Removed failed control board and sent for professional rebuild
- Result: Oven preheated in 10 minutes. Broiler works good.
Is It Worth Repairing?
JennAir builds premium appliances designed for long service life, and the JJW9630AAB is a quality double wall oven. Control board repairs through specialty rebuilders like Core Centric often cost significantly less than replacement boards while providing reliable performance. For a well-built JennAir oven, this repair typically makes good financial sense.
Maintenance Tips for JennAir Ovens
- Keep the oven interior clean to prevent grease buildup that can damage electronic components
- Use the self-cleaning cycle sparingly on JennAir ovens — excessive heat cycles can stress control boards
- Ensure proper ventilation around wall ovens to prevent overheating of electronic controls
Appliance Repair in North Canton, OH
North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, Louisville, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch, Thermador, GE, and Speed Queen factory authorizations. If your oven or stove needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.