Kenmore Oven/Stove Repair (Model 911.4368413) – East Sparta, OH

A homeowner in East Sparta called about multiple appliance problems — their Kenmore dryer wasn’t heating and several stove burners had stopped working. When we opened up both units, we found failed components across both appliances that needed replacement.

The Problem

The customer reported their dryer was running but producing no heat, making it impossible to dry clothes. Additionally, multiple burners on their Kenmore range had stopped working entirely. Both appliances are part of the same model series and showed signs of age-related component failure.

Diagnosis

Testing the dryer revealed a failed cycling thermostat and burned-out heating element — both critical components for heat generation. On the range side, we found faulty surface elements and worn-out infinite heat switches that control burner operation. The indicator lights were also dim due to failed bulbs, making it difficult for the customer to see burner status.

The Repair

• Parts replaced: 279838 heating element, 279816 cycling thermostat, 4392061 surface elements, WB21X36771 infinite heat switch kit, WB25M3 indicator lights, WB25T10042 red lens jewels
• Work performed: Replaced all failed heating and control components on both appliances
• Result: Dryer now heats properly and all range burners function normally with clear indicator lights

Is It Worth Repairing?

This Kenmore 911 series represents solid mid-range construction from when these units were built. With proper maintenance, these appliances can run for years after major component replacement. The multiple repairs here address the most common failure points, so future issues should be less frequent.

Maintenance Tips for Kenmore Ranges and Dryers

• Clean dryer lint screen after every load and check the exterior vent annually for blockages
• Wipe down range surface elements when cool and avoid using harsh cleaners on the infinite heat switches
• Test all burners monthly and replace indicator bulbs promptly when they dim to maintain safe operation

Appliance Repair in East Sparta, OH

East Sparta is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve nearby Magnolia, Bolivar, and Waynesburg. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.