A homeowner in Uniontown called about their GE refrigerator that wasn’t cooling in the fresh food section. The bottom freezer was still working fine, but groceries were spoiling fast. We found the evaporator fan had seized up, preventing cold air circulation throughout the main compartment.
The Problem
The customer reported that their refrigerator stopped cooling while the freezer compartment continued to work normally. Food in the main section was warming up, but frozen items stayed solid. This pattern pointed to an airflow issue rather than a compressor problem.
Diagnosis
The evaporator fan motor had completely failed. In GE side-by-side and bottom-freezer models like this GNE26GMDEES, the evaporator fan circulates cold air from the freezer evaporator coils into the fresh food section. When this fan stops working, the freezer stays cold but the refrigerator section loses cooling. The motor showed no continuity and wouldn’t turn when manually tested.
The Repair
- Parts replaced: WR60X26866 — evaporator fan motor assembly
- Work performed: Removed old fan motor, installed replacement, verified proper airflow
- Result: Temperature dropped to proper range within 2 hours, cold air circulation restored
Is It Worth Repairing?
For a GE refrigerator like this GNE26GMDEES, an evaporator fan replacement is a solid repair choice. These units typically last 12-15 years with proper maintenance, and fan motor failures are common around the 8-10 year mark. The repair extends the appliance’s life significantly compared to the replacement cost.
Maintenance Tips for GE Refrigerators
- Clean the condenser coils underneath every 6 months — GE bottom-freezer models collect dust that reduces efficiency
- Check the evaporator fan operation monthly by listening for smooth airflow sounds when the compressor runs
- Replace the water filter every 6 months on models with dispensers to prevent ice buildup that can strain the fan motor
Appliance Repair in Uniontown, OH
Uniontown is in Summit County — an area we cover regularly from our base in Louisville, OH. We also serve Green, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Summit County and surrounding areas.
Louisville Appliance Repair serves Summit County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.