Frigidaire Refrigerator Repair (Model FFSS2615TP4) – Canton, OH

We serviced a Frigidaire side-by-side refrigerator in Canton that had lost all airflow to the fresh food compartment. The freezer was working fine, but the refrigerator side wasn’t getting any cold air circulation. Our diagnosis revealed a failed control board that wasn’t activating the damper system.

The Problem

The homeowner reported no air blowing to the refrigerator side, while the freezer continued operating normally. Food in the fresh food compartment was warming up, but frozen items remained properly frozen. This symptom pattern pointed to an airflow control issue rather than a compressor problem.

Diagnosis

Testing revealed the control board had lost the ability to activate the heat circuit that operates the damper assembly. In this Frigidaire model, a small heating element opens and closes the damper to regulate airflow between compartments. Without this circuit functioning, the damper remained stuck in the closed position, blocking all cold air from reaching the refrigerator section.

The Repair

• Parts replaced: A01078804 — main control board assembly
• Work performed: Removed old control board, installed new unit, reconnected all wire harnesses
• Result: Damper operation restored, proper airflow verified to both compartments

Is It Worth Repairing?

This Frigidaire side-by-side is a solid mid-range model that typically runs 12-15 years with proper maintenance. Control board failures are common around the 8-10 year mark, but once replaced, these units often run trouble-free for several more years. The repair makes financial sense unless the refrigerator is already showing other age-related issues.

Maintenance Tips for Frigidaire Side-by-Side Refrigerators

• Check and replace the air filter (located behind the upper fresh food shelf) every 6 months to prevent airflow restriction
• Keep the damper area clear — avoid overpacking the top shelf where cold air enters from the freezer
• Clean the condenser coils underneath every 6 months, as dirty coils force the control board to work harder and fail sooner

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.