GE Refrigerator Repair (Model GTS18GBSBRWW) – Carrollton, OH

A GE refrigerator in Carrollton wasn’t cooling properly, leaving a homeowner worried about spoiled food. We found the evaporator fan had failed and the defrost system wasn’t working — a combination that creates ice buildup and blocks proper airflow.

The Problem

The customer called because their GE model GTS18GBSBRWW had stopped cooling entirely. Food was starting to warm up in both the refrigerator and freezer sections. The unit was running but not maintaining temperature.

Diagnosis

Inside the freezer compartment, we found excessive ice buildup around the evaporator coils — a clear sign the defrost cycle wasn’t completing properly. The evaporator fan motor wasn’t running, which meant cold air wasn’t circulating even when the compressor operated. Testing revealed the defrost thermostat had failed, preventing automatic defrost cycles. We also discovered burnt wiring connections that needed repair to restore proper electrical flow.

The Repair

• Parts replaced: WR60X31522 evaporator fan motor, WPW10225581 defrost thermostat
• Work performed: Removed ice buildup, repaired burnt wiring, installed new fan motor and thermostat
• Result: Refrigerator reached proper temperatures within 2 hours, defrost cycles operating normally

Is It Worth Repairing?

This GE side-by-side model is from their reliable mid-2010s lineup and typically lasts 12-15 years with proper maintenance. The evaporator fan and defrost components are common wear items that are cost-effective to replace on units this age. These repairs should give several more years of reliable service.

Maintenance Tips for GE Refrigerators

• Check for ice buildup monthly — excessive frost indicates defrost system problems before they cause cooling failure
• Clean the condenser coils underneath every 6 months; GE models with bottom-mount coils collect dust that reduces efficiency
• Listen for the evaporator fan — it should run whenever the compressor operates; silence usually means motor failure

Appliance Repair in Carrollton, OH

Carrollton is in Carroll County — an area we cover regularly from our base in Louisville, OH. We also serve Salem, Minerva, and East Canton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Carroll County and surrounding areas.