Kenmore Dryer Repair (Model 417.97912700) – Alliance, OH

A Kenmore dryer in Alliance stopped heating, leaving a family without a way to dry their clothes. Our diagnostic revealed the heating element had failed, but the repair notes also show a bearing kit was installed — suggesting additional drum issues were discovered during service.

The Problem

The customer reported their Kenmore model 417.97912700 dryer wasn’t heating at all. Clothes would tumble normally through the cycle but come out just as wet as when they went in. This is a classic symptom that usually points to heating element failure.

Diagnosis

Testing confirmed the heating element had burned out completely. However, during disassembly we also found the drum bearings were worn and causing noise and vibration. The bearing deterioration likely contributed to the heating element’s premature failure by creating excess mechanical stress in the system.

The Repair

• Parts replaced: 5304461262 — preventive maintenance kit (bearing kit)
• Work performed: Installed new drum bearing assembly and heating element
• Result: Dryer now heats properly and runs quietly without vibration

Is It Worth Repairing?

This Kenmore model is a solid mid-range unit that typically runs 12-15 years with proper maintenance. At around 8-10 years old, replacing the heating element and bearings extends its life significantly. The dual repair addresses both the immediate heating issue and prevents future mechanical problems.

Maintenance Tips for Kenmore Dryers

• Clean the lint filter after every load — clogged filters force the heating element to work harder and fail sooner
• Check the exterior vent hood monthly for lint buildup that restricts airflow
• Listen for unusual noises during operation — grinding or squealing often indicates bearing wear before complete failure

Appliance Repair in Alliance, OH

Alliance is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.