A Maytag Performa washer in North Canton wasn’t agitating or spinning, leaving clothes soaking wet at the end of each cycle. When we opened it up, we found the agitator had seized — a classic failure point on these older top-load models where the thrust bearing system breaks down over time.
The Problem
The customer reported that their washer would fill and drain normally, but the agitator wouldn’t move during the wash cycle. Clothes came out dripping wet because the spin cycle wasn’t engaging properly either. This is a common complaint when the agitator drive system fails.
Diagnosis
We found the agitator completely stuck — it wouldn’t budge by hand. The thrust bearing kit underneath had worn out, allowing metal-on-metal contact that eventually seized the whole assembly. The tightener spring was also stretched beyond spec, which prevented proper engagement of the agitator dogs. This is typical wear on Performa washers after 15-20 years of use.
The Repair
- Parts replaced: Thrust bearing kit and tightener spring
- Work performed: Removed agitator assembly, replaced worn bearing components, reinstalled with proper torque specs
- Result: Agitator moves freely, wash and spin cycles operate normally
Is It Worth Repairing?
The Performa PAV2300AWW is a solid workhorse that can run another decade with proper maintenance. These models were built when Maytag still made washers in Newton, Iowa — much better construction than what you’ll find today. If the tub and transmission are sound, this repair makes financial sense.
Maintenance Tips for Maytag Performa Washers
- Check agitator movement monthly — if it feels loose or won’t turn, address it before the bearing kit fails completely
- Don’t overload these older models — the thrust bearing wasn’t designed for today’s oversized loads
- Listen for grinding noises from underneath during agitation — that’s your early warning the bearing kit is going out
Appliance Repair in North Canton, OH
North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, Louisville, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.