GE Refrigerator Repair (Model GYE22HMKBES) – Canton, OH

A Canton homeowner called us about ice forming under their GE refrigerator freezer and loud clunking from the ice maker. We found a clogged drain line causing water backup and a missing screw in the ice maker assembly letting components rattle loose.

The Problem

The customer reported ice accumulating under the freezer compartment and disruptive noise from the ice maker during operation. Water was pooling in areas it shouldn’t, creating potential for damage to flooring and cabinets.

Diagnosis

The freezer drain was completely blocked, forcing condensate water to freeze in the wrong locations. Inside the ice maker, we discovered a missing mounting screw that allowed the ice maker components to shift and bang against the housing during harvest cycles. This combination created both the ice buildup and the noise complaint.

The Repair

• Parts replaced: Ice maker mounting screw
• Work performed: Cleared blocked drain line, defrosted accumulated ice, secured ice maker assembly
• Result: Proper water drainage restored, ice maker operates quietly

Is It Worth Repairing?

This GE side-by-side model is built solid and these specific issues are straightforward fixes. At around 10-12 years old, the GYE22HMKBES still has good service life remaining if the compressor and sealed system are healthy. The drain and ice maker problems we addressed are maintenance-related rather than major component failures.

Maintenance Tips for GE Side-by-Side Refrigerators

• Check the freezer drain monthly by pouring warm water down the drain hole — it should flow freely to the drain pan
• Listen for unusual ice maker sounds during harvest cycles and inspect mounting screws annually
• Replace the water filter every 6 months to prevent mineral buildup in ice maker lines

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.