Frigidaire Refrigerator Repair (Model PHSC39EHSS1) – Canton, OH

A homeowner in Canton called about water pooling on their wood floor beneath their Frigidaire refrigerator. When we arrived, we found the model PHSC39EHSS1 had a clogged defrost drain backing up water, plus a failing ice maker that was contributing to the moisture problem.

The Problem

The customer reported water consistently leaking onto their hardwood floor from underneath the refrigerator. The leak was steady enough to cause concern about floor damage, and they noticed ice production had become unreliable over the past few weeks.

Diagnosis

We pulled the refrigerator out and immediately saw water pooling in the drain pan area. The defrost drain was completely blocked with debris and ice buildup, causing defrost water to overflow instead of draining properly. Additionally, the ice maker assembly showed signs of internal leakage and wasn’t cycling correctly — another source of the moisture problem plaguing this unit.

The Repair

• Parts replaced: 5304468880 — Ice maker assembly
• Work performed: Cleared defrost drain blockage, flushed drain line, installed new ice maker
• Result: Verified proper drainage and ice production during test cycle

Is It Worth Repairing?

This Frigidaire PHSC39EHSS1 is a solid counter-depth model worth repairing when facing drain and ice maker issues. The repair addresses the root causes without major component failure, and these units typically run 12-15 years with proper maintenance. Much more cost-effective than replacement for this type of problem.

Maintenance Tips for Frigidaire Refrigerators

• Check the defrost drain quarterly — pour warm water down the drain hole inside the fresh food compartment to keep it flowing freely
• Replace the water filter every 6 months on models with ice makers to prevent mineral buildup affecting ice production
• Clean the condenser coils annually on this counter-depth style — they’re located on the bottom front behind the grille

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.