A North Canton customer called about their mounted Maytag microwave displaying error code (SEC) with a possible keypad or stuck button issue. Our diagnosis revealed a non-functional keypad that would need replacement, but the part is no longer available from the manufacturer.
The Problem
The customer reported their mounted microwave was displaying error code (SEC) and suspected either a keypad malfunction or stuck button was causing the issue.
Diagnosis
Keypad non functional. I verified it was plugged into main board properly. Some keys respond but not all. The keypad needs replacement, but the part is no longer available (NLA).
The Repair
- Parts replaced: No parts replaced
- Work performed: Diagnostic testing of keypad and main board connection
- Result: Confirmed keypad failure with part unavailable for replacement
Is It Worth Repairing?
When a Maytag microwave needs a major component that’s no longer available, replacement becomes the practical option. At $350-400 for a new unit plus $185 installation, you’re looking at significant cost for an older model. A new microwave with current features and warranty coverage typically makes more financial sense.
Maintenance Tips for Maytag Microwaves
- Clean keypad gently with slightly damp cloth to prevent button sticking from grease buildup
- Keep microwave interior clean to prevent sensor malfunctions that can trigger error codes
- Ensure proper ventilation around mounted units to prevent overheating of electronic components
Appliance Repair in North Canton, OH
North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Louisville, Alliance, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.