A Samsung washer in Canton, OH started making a grinding noise and wouldn’t proceed with the cycle. The customer tried switching to rinse and spin, but it just made the same sound. We found a failed drain pump that needed replacement. The Problem The customer was washing a fairly small load of fabric when it … Read more
A Samsung oven in Canton, OH wasn’t heating properly — the customer reported the oven temp was off approximately 50 degrees and took forever to preheat. Our diagnosis revealed a failed convection fan motor that wasn’t spinning at all. The Problem The homeowner noticed their Samsung oven temperature was consistently running about 50 degrees low. … Read more
We recently serviced a Samsung oven in North Canton, OH with a light flicker issue. The customer reported intermittent lighting problems that were affecting normal oven operation. Our diagnosis revealed a faulty door switch causing the flickering. The Problem The issue was a light flicker on a Samsung oven. The customer contacted us through their … Read more
A Samsung refrigerator in Alliance, OH was making noise that sounded like a fan hitting something. When we opened it up, we found frost buildup on the evaporator that was causing the interference, plus a water leakage issue that needed addressing. The Problem The customer reported their refrigerator was making noise that sounded like a … Read more
A Samsung washer and dryer set in Homeworth, OH had multiple issues that left a family without properly functioning laundry equipment. The dryer no longer heated up, while the washer did not spin as fast so clothes were still wet. Our diagnosis revealed failures in both the heating element assembly and the washing machine transmission. … Read more
We responded to a service call in Akron for a Samsung washer that water will not spin out. When we arrived and tested the unit, the washer was working correctly at time of service. The Problem The customer reported that water will not spin out from their Samsung top-load washer. This is typically a frustrating … Read more
A Samsung refrigerator on Katrina Court in Canton, OH was throwing a 22 E error and not cooling properly. The customer also mentioned some fan issue. Our diagnosis revealed multiple problems that required a comprehensive repair approach. The Problem The customer reported their Samsung fridge was throwing a 22 E error and not cooling. They … Read more
A Samsung dryer in Akron started making loud squeaking noises while running, then made a loud “clunk” and wouldn’t start operating again. The customer suspected it needed a new belt, but our diagnosis revealed the idler pulley had failed instead. The Problem The dryer started making loud squeaking noises while running. While drying, it made … Read more
A Samsung refrigerator in Canton, OH was running at 61 degrees in the refrigerator compartment while the freezer maintained proper temperature at -8 degrees. The customer had noticed fan noise weeks earlier but overlooked it due to a medical emergency. Our diagnosis revealed failed evaporator components requiring multiple part replacements. The Problem The refrigerator portion … Read more
A Samsung RF263AEWP side-by-side refrigerator in Louisville was building up snow throughout the freezer compartment. We found the freezer evaporator fan assembly had completely failed, stopping cold air circulation and allowing moisture to freeze on every surface inside. The Problem The customer called because thick snow was coating the freezer walls, shelves, and food packages. … Read more