Frigidaire Refrigerator Repair (Model FFSS2325TE0) – Carrollton, OH

A customer in Carrollton called after their Frigidaire refrigerator’s fresh food section stopped cooling following a power outage. The freezer was still working fine, but the refrigerator compartment wasn’t maintaining temperature. We found a failed damper assembly motor that controls airflow between the freezer and fresh food sections.

The Problem

After a power outage, the refrigerator side of this side-by-side Frigidaire stopped cooling while the freezer continued working normally. The customer noticed the fresh food compartment getting warm, putting their groceries at risk. This type of selective cooling failure typically points to an airflow control issue rather than a complete refrigeration system problem.

Diagnosis

We found the damper assembly motor had failed, likely from the electrical surge during the power outage. This motor controls the damper door that regulates cold air flow from the freezer to the refrigerator compartment. When it fails, the freezer keeps working but no cold air reaches the fresh food section. The motor wasn’t responding to control signals, and the damper door was stuck closed.

The Repair

• Parts replaced: 242303001 — damper assembly motor
• Work performed: Removed old damper assembly, installed new motor unit, tested control circuits
• Result: Cold air flow restored to refrigerator section, both compartments maintaining proper temperatures

Is It Worth Repairing?

This FFSS2325TE0 is a solid mid-range Frigidaire side-by-side that typically runs 10-12 years with proper care. The damper motor is a common failure point but relatively straightforward to replace. Since the compressor and main refrigeration system are still healthy, this repair makes good financial sense compared to replacement.

Maintenance Tips for Frigidaire Side-by-Side Refrigerators

• Install a surge protector to protect the damper motor and other electronic components from power fluctuations
• Keep the air vents inside both compartments clear — blocked vents put extra strain on the damper system
• Clean the condenser coils underneath every 6 months to prevent the compressor from overworking

Appliance Repair in Carrollton, OH

Carrollton is in Carroll County — an area we cover regularly from our base in Louisville, OH. We also serve Salem, Minerva, and Malvern. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Carroll County and surrounding areas.