GE Refrigerator Repair (Model HPS15BTHCRWW) – Deerfield, OH

We repaired a GE refrigerator in Deerfield, OH that stopped cooling properly. The homeowner reported the unit wasn’t maintaining temperature, and we found the evaporator fan motor had failed due to a loose shroud that caused the fan to jam.

The Problem

The refrigerator wasn’t cooling, leaving the family’s food at risk. There was fan noise coming from the freezer compartment, and frost was building up inside the freezer. The symptoms pointed to airflow issues in the cooling system.

Diagnosis

We found the evaporator fan shroud had come loose and was interfering with the fan blade rotation. This caused the fan motor to work harder and eventually fail completely. Without proper air circulation from the evaporator fan, the refrigerator couldn’t maintain proper temperatures in either compartment. The frost buildup confirmed that the defrost cycle was running but air wasn’t circulating to remove the moisture.

The Repair

• Parts replaced: WR60X31522 — Evaporator fan motor assembly
• Work performed: Removed failed fan motor, secured loose shroud, installed new motor
• Result: Verified proper airflow and temperature recovery in both compartments

Is It Worth Repairing?

This GE model HPS15BTHCRWW is a solid compact refrigerator that typically runs 10-12 years with proper maintenance. The evaporator fan motor is a common wear item and replacing it extends the unit’s life significantly. For a refrigerator this age, the repair makes economic sense compared to replacement.

Maintenance Tips for GE Refrigerators

• Listen for unusual fan noises — GE evaporator fans should run quietly when the compressor cycles
• Check that the rear panel inside the freezer is secure — loose panels can interfere with fan operation
• Keep the condenser coils clean underneath — GE compact units are especially sensitive to airflow restrictions

Appliance Repair in Deerfield, OH

Deerfield is in Portage County — an area we cover regularly from our base in Louisville, OH. We also serve Ravenna, Atwater, and Rootstown. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.