GE Dishwasher Repair (Model GDT655SSJSS) – North Canton, OH

A GE dishwasher in North Canton wouldn’t start when the homeowner pressed the start button. The control panel lit up and allowed cycle selection, but nothing happened when they tried to begin a wash cycle. We found a failed control board that needed replacement.

The Problem

The customer reported their GE dishwasher model GDT655SSJSS was completely unresponsive to the start button. The indicator light would turn orange when pressed, and they could select different wash cycles, but the dishwasher wouldn’t begin any cycle. The unit had power and the display worked normally, but no water would fill or pumps would activate.

Diagnosis

After testing the door latch, wiring connections, and user interface, we traced the problem to the main control board. The board was receiving the start command from the button but failing to send the proper signals to begin the wash sequence. This is a common failure point on this GE model where the control board’s relay circuits wear out over time.

The Repair

• Parts replaced: WD21X24901 — main control board
• Work performed: Removed old control board, installed new board, reconnected all wiring harnesses
• Result: Ran complete test cycles to verify all functions working properly

Is It Worth Repairing?

This GE model is generally worth repairing if it’s under 8-10 years old and in good mechanical condition otherwise. The control board is the brain of the dishwasher, and replacing it essentially gives you a fresh start. These units typically last 12-15 years with proper maintenance, so a mid-life control board replacement makes financial sense.

Maintenance Tips for GE Dishwashers

• Clean the filter at the bottom of the tub monthly — GE models have a cylindrical filter that twists out for cleaning
• Run an empty cycle with dishwasher cleaner every 3 months to prevent mineral buildup that can stress the control board
• Inspect the door gaskets regularly — GE dishwashers are prone to lower door seal leaks that can damage the control electronics

Appliance Repair in North Canton, OH

North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, Canton, and Hartville. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.