Frigidaire Dishwasher Repair (Model FDB768GCC0) – Canton, OH

We responded to a dishwasher repair call in Canton, OH where a homeowner reported their 1994 Frigidaire dishwasher was leaking from the bottom and their ice maker had stopped producing ice. Our diagnostic revealed two separate issues: a leaking shaft seal in the aging dishwasher and a failed solenoid valve in the refrigerator’s ice maker system.

The Problem

The customer contacted us about water pooling under their dishwasher after each cycle. They also mentioned that their refrigerator’s ice maker hadn’t been producing ice for several weeks. During our initial inspection, we found active water leakage from the dishwasher’s middle shaft area and confirmed the ice maker wasn’t filling with water.

Diagnosis

The dishwasher leak originated from the wash pump motor shaft seal, a common failure point on this 30-year-old model. The rubber seal had deteriorated over time, allowing water to escape during the wash and rinse cycles. For the ice maker issue, we tested the water supply line and found the triple solenoid valve had failed, preventing water from reaching the ice maker assembly.

The Repair

• Parts replaced: 242252702 — Triple solenoid valve for ice maker water supply
• Work performed: Replaced the faulty ice maker valve and restored water flow to the ice maker
• Result: Ice maker now fills properly and began producing ice within 24 hours

Is It Worth Repairing?

We focused on the ice maker repair since it was the more cost-effective fix. The dishwasher, being nearly 30 years old, would require significant labor to access and replace the shaft seal, making replacement the better long-term choice. Frigidaire dishwashers from this era typically last 20-25 years, so this unit has exceeded its expected lifespan.

Maintenance Tips for Frigidaire Dishwashers

• Check the door seals monthly for cracks or food debris that could cause leaks
• Run a cleaning cycle with Frigidaire dishwasher cleaner every 3-4 months to prevent mineral buildup
• Inspect the bottom of older Frigidaire models for early signs of shaft seal leakage

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.