Whirlpool Refrigerator Repair – Strasburg, OH (ED5GTOXKQ81)

A Whirlpool refrigerator in Strasburg had an ice maker that stopped working after the metal arm that goes up and down to stop and start ice production came off. We fastened the arm back on the icemaker and resolved the issue completely.

The Problem

The customer reported that the ice maker stopped working. For a while it would not stop making ice, then it wouldn’t make it at all. The metal arm came off that goes up and down to stop and start it.

Diagnosis

The metal control arm had become detached from the icemaker mechanism. This arm is critical for the automatic cycling that controls when the icemaker starts and stops ice production. Without it properly secured, the system couldn’t function normally.

The Repair

• Parts replaced: None required
• Work performed: Fastened the arm back on the icemaker
• Result: Issue is resolved

Is It Worth Repairing?

This Whirlpool model is a solid side-by-side refrigerator that typically runs for many years with proper maintenance. A simple mechanical fix like this is absolutely worth doing rather than replacing the entire appliance.

Maintenance Tips for Whirlpool Refrigerators

• Check icemaker components periodically for loose connections or detached parts
• Clean the condenser coils every 6 months to maintain cooling efficiency
• Replace the water filter as recommended to keep ice quality high

Appliance Repair in Strasburg, OH

Strasburg is in Tuscarawas County — an area we cover regularly from our base in Louisville, OH. We also serve Dover, New Philadelphia, and Sugarcreek. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Tuscarawas County and surrounding areas.