Whirlpool Refrigerator Repair – Canton, OH (WRF535SWHV00)

A customer in Canton, OH called about their Whirlpool refrigerator making strange noises that sounded like a ping pong ball bouncing inside the back of the fridge, plus motor switches clicking but the motor just humming. We found the ice maker arm was jammed against a jug of ice cream, causing the ice maker to strip out.

The Problem

When the refrigerator cycled, it actually sounded like a ping pong ball bouncing inside the back of the fridge. The customer also heard what sounded like the motor not engaging because you could hear the click of the switches but the motor just hummed.

Diagnosis

The ice maker arm was jammed against a jug of ice cream and the ice maker was stripping out. This explained both the bouncing ball noise and the motor engagement issues the customer was experiencing.

The Repair

• Parts replaced: No parts needed
• Work performed: Since the customer was not using the ice maker, we turned it off and removed the arm to prevent that from happening again
• Result: Issue is resolved and the fridge is good to go

Is It Worth Repairing?

Whirlpool refrigerators are generally well-built and worth maintaining when problems arise. This particular model had a simple ice maker interference issue that required no parts — just proper adjustment. For most Whirlpool refrigerators under 10-12 years old, refrigerator repairs like this are definitely worthwhile investments.

Maintenance Tips for Whirlpool Refrigerators

• Keep items in the freezer organized and away from the ice maker mechanism to prevent jamming
• If you don’t use the ice maker regularly, consider turning it off to prevent unnecessary wear on the motor
• Check that frozen items aren’t blocking air vents or interfering with moving parts inside the freezer compartment

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.