A customer in Mechanicstown called about their GE dryer with a drum that was stuck and not turning. This Samsung-manufactured GE model had the common idler pulley issues we see regularly in these units.
The Problem
The customer reported their dryer drum was stuck and not turning. The unit had completely stopped tumbling clothes during cycles.
Diagnosis
This is a Samsung made GE dryer. The idler pulley has the same problems that the rest of the Samsung dryers have. The motor on the dryer was also giving trouble during our follow-up visit.
The Repair
- Initial service: Cleaned the pulley and lubricated it and reassembled the dryer
- Parts ordered: New idler pulley (was back ordered at all normal parts suppliers)
- Customer decision: When the part came in, customer was unwilling to put the cost of a new motor in it and chose to run the dryer until it quit and replace it
Is It Worth Repairing?
GE dryers manufactured by Samsung often develop idler pulley issues that can lead to motor problems. When multiple major components fail on an older unit, replacement typically makes more financial sense than investing in both a motor and pulley assembly.
Maintenance Tips for GE Dryers
- Clean the lint filter after every load to reduce strain on the motor and blower
- Check the drum belt and idler pulley annually for wear, especially on Samsung-manufactured GE models
- Keep the exhaust vent clear to prevent the motor from overworking
Appliance Repair in Mechanicstown, OH
Mechanicstown is in Carroll County — an area we cover regularly from our base in Louisville, OH. We also serve Salem, Carrollton, and Minerva. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Carroll County and surrounding areas.
Louisville Appliance Repair serves Carroll County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.