Samsung Washer; Dryer Repair – Canton, OH (WF42H5200AP/A2)

A Samsung washer and dryer combo in Canton, OH was having multiple issues. The washer paused numerous times during cycle and occasionally displayed an E3 error code, while the dryer wasn’t drying clothes at all.

The Problem

The customer reported their washer pauses numerous times during cycle, occasionally says E3, but they were unable to resolve the error. Their dryer was also not drying clothes.

Diagnosis

On the washer, we tested the harness and hall sensor, which both checked out good. The main control board was identified as the likely culprit for the pausing and E3 error issues. For the dryer, the heating element had failed and needed replacement.

The Repair

• Parts replaced: DC92-01803C main PCB assembly (washer), DC97-14486A assembly duct heater (dryer)
• Work performed: Replaced the main board on washer, replaced heat element on dryer
• Result: Dryer repair successful — good to go. Washer repair was unsuccessful and we issued a refund for that portion

Is It Worth Repairing?

Samsung washers from this era can be hit-or-miss for repairs, as demonstrated by this job where the dryer fix worked perfectly but the washer issue persisted despite replacing the main board. For washer and dryer combos like this, it’s often worth attempting repairs on individual components since you may save one unit even if the other proves too problematic.

Maintenance Tips for Samsung Washers and Dryers

• Clean the washer’s door seal and detergent dispenser monthly to prevent buildup that can affect sensors
• Run Samsung’s self-clean cycle every 40 loads to maintain optimal performance
• Clean the dryer’s lint filter after every load and check the exhaust vent annually for proper airflow

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.