Whirlpool Refrigerator Repair – Carrollton, OH (WRX988SIBM01)

A Whirlpool refrigerator in Carrollton, OH stopped making ice and wasn’t maintaining proper freezer temperatures. When we opened the lower access panel, we found condenser coils completely clogged with pet hair — a thick mat that was choking off all airflow through the cooling system.

The Problem

The customer reported their Whirlpool refrigerator had stopped making ice entirely and the freezer temperature was climbing above safe levels. Food was starting to soften, and the ice maker hadn’t produced cubes in several days.

Diagnosis

We ran the unit’s self-diagnostic cycle first — all thermistors tested good and the control board functioned normally. The real culprit was hidden behind the kick plate: condenser coils packed solid with pet hair and dust. The buildup was so thick it formed a complete barrier, preventing heat dissipation and forcing the compressor to work overtime without achieving proper cooling.

The Repair

• Parts replaced: None needed
• Work performed: Deep cleaning of condenser coils, removed all pet hair and debris buildup
• Result: Cooling system immediately restored proper operation, ice maker resumed production within 24 hours

Is It Worth Repairing?

This WRX988SIBM01 is part of Whirlpool’s premium line — built to last with quality components. When the issue is maintenance-related rather than component failure, it’s always worth addressing. This particular model has excellent reliability when properly maintained, and regular coil cleaning will prevent this problem from recurring.

Maintenance Tips for Whirlpool Refrigerators

• Clean condenser coils every 3 months in pet households — Whirlpool’s bottom-mount coils trap hair easily
• Replace the PUR water filter (W10413645A) every 6 months to maintain ice quality in this model
• Check the door gaskets quarterly — this model’s French door seals are critical for maintaining freezer temperatures

Appliance Repair in Carrollton, OH

Carrollton is in Carroll County — an area we cover regularly from our base in Louisville, OH. We also serve Salem, East Canton, and Minerva. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Carroll County and surrounding areas.