A Kenmore dishwasher in Canton was leaking, and the customer had been told by another company that parts were unavailable. After two service visits, we located the source and replaced the failed lower spray arm, restoring proper operation.
The Problem
The customer reported their dishwasher was leaking. Mr Appliance had previously told them that replacement parts were unavailable for this model.
Diagnosis
On our first visit, we were unable to find the leak source. We advised the customer to run their normal cycle and call us back when leaking occurred. We also noticed the sink drain backs up when draining and advised them to fix this drainage issue. During the second visit, we identified the lower spray arm as the leak source.
The Repair
- Parts replaced: W10849471 — lower spray arm
- Work performed: Replaced lower spray arm
- Result: Customer advised that it’s operating well
Is It Worth Repairing?
Kenmore dishwashers from this era are generally worth repairing when parts are available, contrary to what this customer was told elsewhere. The spray arm replacement resolved the leak effectively, and these units typically provide years of additional service after proper repairs.
Maintenance Tips for Kenmore Dishwashers
- Check spray arms monthly for clogs or cracks that could cause leaking or poor cleaning
- Clean the dishwasher filter regularly to prevent drainage backup issues
- Ensure your kitchen sink drains properly to avoid water backing up during the dishwasher drain cycle
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your dishwasher or other appliance needs service in Canton, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.