KitchenAid Refrigerator Repair – Akron, OH (Kssc42qvs02)

A KitchenAid refrigerator in Akron wasn’t making ice properly and was leaking water into the ice bin. Our technician found the ice maker unit itself had failed and needed replacement along with the optics sensor.

The Problem

The customer reported their KitchenAid refrigerator’s ice maker not working. It was also leaking water into the bin instead of producing ice cubes.

Diagnosis

Testing revealed the ice maker assembly had internal failures causing both the lack of ice production and the water leakage. The optics sensor that controls the ice maker’s operation was also malfunctioning.

The Repair

• Parts replaced: WPW10277448 — ice maker assembly, W10757851 — electronic control (optics sensor)
• Work performed: Replaced the ice maker and optics sensor
• Result: Ice maker resumed normal operation with no water leakage

Is It Worth Repairing?

KitchenAid refrigerators are well-built appliances that typically justify repair investments. Ice maker replacements are common maintenance items on side-by-side models like this one, and the repair extends the refrigerator’s useful life significantly.

Maintenance Tips for KitchenAid Refrigerators

• Change the water filter every 6 months to prevent mineral buildup in the ice maker system
• Clean the ice bin monthly and check for any ice clumping that could stress the mechanism
• Keep the refrigerator level to ensure proper ice maker operation and door seal

Appliance Repair in Akron, OH

Akron is in Summit County — an area we cover regularly from our base in Louisville, OH. We also serve Green, Uniontown, and Barberton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Summit County and surrounding areas.