A Samsung front load dryer in Canton, OH started making a loud squeaking noise while running. The homeowner called Louisville Appliance Repair because the dryer worked but the squeaking was getting worse. Our diagnosis found one of the support rollers had failed.
The Problem
The customer reported a squeaky Samsung front load dryer that worked but just started making a loud squeaking noise while running. The noise occurred throughout the cycle and was getting progressively louder.
Diagnosis
After removing the top and front panels, we found one of the support rollers had failed. These rollers support the drum as it rotates, and when they wear out or seize up, they create the characteristic squeaking sound this customer experienced.
The Repair
- Parts replaced: DC97-16782A — Assembly Plastic (support roller)
- Work performed: Replaced the failed support roller
- Result: After replacing it the dryer is operating correctly
Is It Worth Repairing?
Samsung dryers are generally reliable machines, and support roller replacement is a common repair that extends the life significantly. This repair typically costs much less than replacement and can give you several more years of service from your dryer.
Maintenance Tips for Samsung Dryers
- Clean the lint filter after every load to reduce strain on the drum support system
- Check the exhaust vent annually — restricted airflow makes the motor work harder
- Don’t overload the drum as excess weight accelerates roller wear
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Massillon, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.